Shipping policy

Last updated: March 2026

Thank you for shopping with us. We aim to provide a smooth and reliable delivery experience across India.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

If we experience a high volume of orders, shipments may be delayed by a few additional days. If there is a significant delay, we will notify you via email or phone.

2. Shipping Time (India)

Estimated delivery times:

Location Delivery Time
Metro Cities 4–7 business days
Tier 2 & Tier 3 Cities 5–9 business days
Remote Areas 7–12 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or regional restrictions.

3. Shipping Charges

Shipping charges are calculated at checkout.

Typical options may include:

  • Free Shipping

  • Standard Shipping

  • Express Shipping (if available)

Any applicable shipping charges will be clearly shown during checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

Tracking information typically becomes active within 24–48 hours.

5. Multiple Shipments

Since some products are shipped directly from our fulfilment partners or suppliers, your order may arrive in separate packages if multiple items are purchased.

6. Delivery Delays

While we work with reliable courier partners, delivery times may occasionally be affected by:

  • Weather conditions

  • Courier operational delays

  • Public holidays

  • Remote delivery locations

We appreciate your patience in such cases.

7. Incorrect Address

Please ensure that your shipping address is complete and accurate.

If an incorrect address is provided and the order has already been shipped, we may not be able to modify the delivery address.

Additional shipping charges may apply for reshipment.

8. Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery.

Email: support@shiptrend.in

We will work with the courier to resolve the issue as quickly as possible.

9. Order Changes & Cancellations

Orders can only be cancelled or modified within 12 hours of placing the order.

After this period, the order may already be processed for shipment.

10. Contact Us

If you have any questions about shipping, please contact us:

Email: support@shiptrend.in
Customer Support Hours: Monday – Saturday, 10 AM – 6 PM IST